1. Data We Collect
Depending on usage, we may collect lead/contact data, admin account data, communication records, technical logs, device/browser details, and platform interaction data.
Where integrations are enabled, third-party systems may exchange data with us under your configuration and authorization.
2. How We Use Data
- To provision and operate requested services and plan features.
- To provide support, notices, billing communication, and service alerts.
- To maintain security, detect abuse/fraud, and enforce legal rights.
- To improve platform performance, reliability, and user experience.
Processing may rely on contract performance, consent (where applicable), legitimate business interests, and legal compliance obligations.
4. Data Retention
We retain data only for as long as required for contractual, legal, compliance, security, dispute, and operational purposes. Retention periods may vary by data type and legal requirement.
5. Security Controls
We implement reasonable technical and organizational safeguards intended to protect data from unauthorized access, misuse, alteration, and disclosure.
No internet transmission, third-party service, or storage mechanism can be guaranteed as absolutely secure, and you acknowledge this residual risk.
6. User Rights and Requests
Subject to applicable law, you may request access, correction, deletion, export, or restriction of your personal data. We may request identity verification and may retain data where legally required.
7. Children
The platform is not intended for minors. We do not knowingly collect personal data from children. If such data is identified, we may remove it as required by law.
8. Cross-Border Transfer
Data may be processed in jurisdictions outside your state or country through service providers. Where applicable, we use contractual and operational safeguards for such transfers.
9. Policy Updates
We may revise this Policy from time to time for legal, operational, or product reasons. Updated versions are effective from the published "Last Updated" date.
10. Contact and Controller Details
Entity: Simplified Software Solutions India
Address: A/501, Maitri Residency, Liberty Garden Road No. 1, Malad West, Mumbai 400064, Maharashtra, India
WhatsApp Privacy Contact: +91 98702 95810